Необходимо обновить ManageEngine ServiceDesk Plus MSP на linux ubuntu без gui с версии 9308 до 10524 несколькими итерациями.

Здесь можно найти сервис паки:
https://www.manageengine.com/products/service-desk-msp/service-packs-hotfix.html

При обновлении c 9308 до 9400 (9401) возникает ошибка:

We recommend you to take backup before upgrading. Note : This may take a while ...
Installing LICENSE_AGREEMENT 100% Completed [/]Database server not running.
Trying to start PostgresSQL server failed

Not handled !!!

Failure , Please check the link
http://www.manageengine.com/products/service-desk-msp/upgradefailure.html